A Message Regarding Coronavirus/COVID-19

In light of the coronavirus/COVID-19 pandemic, we would like to let you know of some of the major precautions we are taking in our office to maximize cleanliness and keep the environment as sanitary and safe as possible. Our highest priority is always to ensure the safety of every individual who walks through our doors, and we are taking extreme infection-control measures to maintain cleanliness of surfaces and the overall environment. Our precautions include:

• All patients are required to wear a mask in the facility (acceptable masks: cloth, procedure, surgical, and N95).
• All visitors, including drivers, will be asked to remain in the car or return to pick up the patient once the appointment has concluded, unless they are:
  • A parent with a minor
  • Those who have POA
  • Needed for interpretation/language assistance
  • Needed to support out of medical necessity
• Temperature checks are performed prior to entering the lobby. You will have your temperature recorded, and be asked the following screening questions:
  • Have you felt sick or had symptoms of fever, cough, shortness of breath in the past 2 weeks?
  • Have you been in contact with someone known to be COVID-19 positive?

At this time, all appointments for in-office treatment or surgical procedures remain as scheduled. If there are any changes to upcoming appointments, we will contact you. If you would like to reschedule an appointment, please contact us by phone or email. In an abundance of caution, we are asking individuals who are experiencing a fever, cough, chills, or any type of respiratory illness to please delay any upcoming appointments at our practice. We can talk with you by phone or email to establish a new date and time for the appointment. 

We are all in this together. Our team urges everyone to follow the guidelines recommended by Shasta County health authorities and the Centers for Disease Control and Prevention, which include frequent hand-washing for a minimum of 20 seconds, social distancing, staying home if you are feeling sick, and contacting your healthcare provider if you feel you are experiencing symptoms. 

If you have any questions or concerns, please contact us at (530) 244-2273.